SHIPPING POLICY
MR BONGS

We guarantee that any order(s) paid before 3:00pm AEST (Monday-Friday, excluding public holidays) will be sent on the same day. Otherwise it will be sent on the next working day.
​
Delivery Time
Normal Shipment Charges
* A $12 flat shipping fee is applied for orders less than $120.
* Free delivery for orders that are more than $120. 
Express Post Charges
* $18 for any order. 
 
Discreet Packaging
To protect our customer's privay, all of our parcels are always packed with absolute discretion in mind. Packaging is plain and the return sender is just our P.O. Box address. There will be no identifiable information on the parcelor reference to Mr Bongs

We pack all fragile products such as Glass Bongs and Glass Pipes with multiple layers of bubble wrap, then we use an extra cardboard layer for added piece of mind. Our intact and unbroken delivery rate is above 99%.
 
Tracking Numbers
Tracking numbers are available for all Express Post and Normal orders and will be emailed upon despatch
​​
Shipping Company
Our shipping rate is the cheapest among the online stores of this industry, although we pay higher to our shipping supplier. We currently use Australia Post as our only delivery company, because we like to give our customers the best service.